We're Here to Help
Questions about your account, verification, payments or a listing? Send us a message and our team will get back to you, usually within 1–2 business days.
Email us
contact@tonedtoonie.com
Response time
Usually within 1–2 business days.
Report a profile or scam
Choose "Report a profile" in the form. Include the listing link and what happened.
Verification
Upload your passport and government ID from your dashboard.
Go to verification →Joining & payment
Free for the first 1,000 members each month, then a one-time $2.
Create an account →Can't log in?
Use your phone number or email with your password. Still stuck? Message us.
Log in →Follow us
Send us a message
Fill in the form and we'll reply by email, or WhatsApp if you prefer.
Toned Toonie is a marketplace and does not give immigration advice. For questions about your application, please contact a verified Provider on the platform, or Immigration, Refugees and Citizenship Canada (IRCC) directly.